We have a different email address for each type of inquiry so the right person sees it immediately. Pick the one that matches your situation.
Questions about the platform, product demos, or anything else. We read every email and respond within one business day.
Custom infrastructure contracts, private deployment options, SLA requirements, compliance reviews, or pricing above the Pro tier.
Responsible disclosure of security vulnerabilities. We acknowledge within 24 hours, triage within 72 hours, and credit all valid reports.
Deployment issues, API errors, billing questions, or anything blocking you from using the platform. Pro and Enterprise plans get priority.
Applications for open roles or general expressions of interest. Include what you've built and what role interests you.
General inquiries: 1 business day. Security disclosures: 24 hours acknowledgement, 72 hours triage. Enterprise: same business day. Support: depends on plan tier — Pro gets 24h, Enterprise gets 4h.
Not currently. All support is handled by email. Enterprise contracts include a dedicated Slack channel for direct communication.
Yes — email hello@bricqsai.com with a brief description of your use case and team size. We'll schedule a live walkthrough of the relevant parts of the platform.
Email security@bricqsai.com with a clear description of the issue, reproduction steps, and any relevant screenshots or output. Do not post it publicly until we've had a chance to investigate and respond.
Yes. See our careers page for open roles. If you don't see a match, you can email careers@bricqsai.com with a general application.